Garden Isle Hotels

The Finest Hotels on the Isle of Wight

Luccombe Hall

Luccombe Hall Hotel, Shanklin, Isle of Wight

Originally built in 1870 as the summer home for the Bishop of Portsmouth this lovely family-run hotel commands an enviable cliff-top location at Shanklin.

Packed full of activities this is a perfect destination for couples and families alike.

Visit Site Book Now

Luccombe Manor

luccombe manor isle of wight

Stunningly located this Shanklin hotel boasts magnificent sea views and a beautiful tranquil setting.

Offering Family Friendly & Dog Friendly Holidays & Short Breaks with Games Room, Outdoor Spa Pool & Hot Tub.

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Shanklin Villa

Shanklin Villa Holiday Apartments, Isle of Wight

8 Luxury Holiday Apartments with fully fitted contemporary kitchens, located close to Shanklin Old Village.

Offering a choice of Studios, 1 Bed, 3 Bed & 4 Bed Apartments, many with sea views and private hot tubs 

Visit Site Book Now

Reservations 01983 869 000

 

Garden Isle Hotels Privacy Notice

Overview

Here at Garden Isle Hotels, we value your privacy and are committed to maintaining the trust and confidence of our customers, guests and visitors to our websites.  We don’t sell, rent or trade our email lists or customer information with other businesses for marketing purposes.  In this Privacy Policy we will explain when and why we collect your personal information, how we use that information, how we keep it secure and the conditions under which we may have to disclose it to others.

Types of Data We Collect – Website Cookies

A cookie is a small file, typically of letters and numbers, downloaded onto a device when you access certain websites.  Cookies allow a website to recognise a user’s device.

For more information see http://www.allaboutcookies.org/

Please follow the link to our Cookie Policy

Types of Data We Collect – Google Analytics

When someone visits our websites we use a third party service, Google Analytics, to collect standard internet log information as well as details about the behaviour patterns of our website visitors.  We do this to find out such things as the number of visitors to various parts of our websites, the time spent browsing various pages on our sites and where their browsing of our websites commences and ends. The only personal information that is collected is the IP address.  This information is not able to identify anyone and we do not allow Google to make any attempt to identify those visiting our websites.  This information is only used to assist in making our websites easier to navigate and provide content that’s relevant and of benefit to our customers.

Types of Data We Collect – Mailing Lists

When you visit our websites or make an enquiry or reservation with us we do not sign you up to receive further marketing information from us.  To receive our regular newsletters and offers we operate a double-opt-in process either via a sign up box on our websites or if you request during your stay with us to be kept informed of offers.  This means you need to submit your name and email address to us specifically for us to keep you informed of our special offers, news and details of Isle of Wight activities and events. You then you need to verify that you are happy for us to do this by confirming via the link in the automated email that we send you.  You may also request to be added to our mailing list when completing an online reservation. 

We don’t sell, rent or trade email lists with anyone else. 

We use a third party provider,  Benchmarkemail, to deliver our newsletters.  We gather statistics regarding opening of emails and click throughs to our offers to help us monitor and improve our newsletters and offers to our customers.  For more information please see Benchmarkemail’s privacy policy.  You can unsubscribe at any point in time from our newsletters by simply clicking the unsubscribe link at the bottom of any email we send you.

Types of Data We Collect – When You Make a Reservation With Us

When you book a stay with us your name, address, email and contact number will be stored in our room inventory system, Guestline Rezlynx, or HolidayBookingsOnlineLtd, in order to deliver our services and manage your bookings with us.  We never share your personal data with any other company, unless you have requested us to book ferry travel on your behalf.  

We will contact you via your personal details in order to provide you with any relevant information relating to your forthcoming stay.  We may contact you shortly after your stay to acquire feedback and encourage you to leave a review on TripAdvisor. We may also advise you of any re-booking bonuses or offers available at that time.

Types of Data We Collect – Social Media

Our websites may contain social media features, such as Facebook, Twitter, Google+, Instagram, LinkedIn and YouTube.  Each of these sites has their own privacy notices which we ask you to make yourselves aware of.

We have an integrated Facebook Pixel on each of our company websites.  This helps us gather information about what pages are of most interest to our prospective guests and guides our advertising on the Facebook platform.

Third Parties

No data is ever passed to 3rd party companies, apart from if you ask us to book your ferry travel. In these circumstances we will share limited data with either Red Funnel or Wighlink Ferries and only in order to facilitate your ferry booking.  This data will strictly only include your name, mobile number (so you may be informed by text of service status relating specifically to your scheduled ferry booking), number of persons travelling and your car registration number.  No other data is passed to these two companies and they will never contact you for marketing purposes.  Follow these links to Red Funnel’s Privacy Policy and Wightlink’s Privacy Policy for further information.

Our websites may contain links to other 3rd party sites that have their own privacy notes.  Please make sure to read their privacy policy notice before providing any personal data.  We do not accept any responsibility or liability for other company websites.

Access To Your Personal Information

You have the right to access and amend any personal data that we hold at any time.  If you wish to review or delete your personal data, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01983 869000.

Changes to this Privacy policy

This policy originally published 18/5/2018 is a living document and is subject to regular review.

Appley Restaurant, Luccombe Manor Country House Hotel, Shanklin

Appley Restaurant at Luccombe Manor Country House Hotel, Shanklin

Excellent Service, Mouthwatering Meals & Stunning Views
The Appley Restaurant at Luccombe Manor Country House Hotel in Shanklin serves up a wonderful array of freshly prepared mouthwatering meals at breakfast and evening dinner each day. Breakfast is included in all hotel stays whilst dinner is included in the cost of all dining and half board breaks. Breakfast, lunch and dinner are available for room service.

Evening Dinner

After a day of sight seeing or relaxing on the beach come back and enjoy a delicious two or three-course fine dining dinner in the splendid Victorian dining room with large windows offering stunning seaviews. The Dining Menu changes regularly and always includes a vegetarian option. Special diets can usually be catered for with 24hrs advance notification.

Evening Dinner is served from 6.30pm to last orders at 8pm giving you plenty of time to relax before and after in the hotel bar along with your favourite tipple. Pre booking in the restaurant required.

Family Friendly Restaurant

As one of the best family friendly hotels on the Isle of Wight your children are warmly welcomed in to the Conservatory Restaurant and can choose to eat with you off the adults menu, or you can pre-order a children's meal at reception before 3pm. An alternative option for your younger children may be to book a children's high tea which are served from 5.30pm to 6pm. Pre-booking is required and should be ordered with reception before 3pm. (For your peace of mind baby listening monitors are available on a first come first served basis should you wish your child to eat and retire before yourselves).

 

For more information and sample menus please follow the link to Luccombe Manor's Appley Restaurant

Grand View Restaurant, Luccombe Hall Country House Hotel, Shanklin

Grand View Restaurant at Luccombe Hall Country House Hotel, Shanklin

Delicious Freshly Prepared Meals, Friendly Service & Stunning Views

Imagine sitting down to eat with your loved ones with magnificent views across the gardens and the sea. You can all dine together in The Grand View Restaurant with children particularly welcome. Children's tea is served from 5.30-pm if your young children are hungry and want to eat earlier and with their new found holiday friends!

Enjoy a quieter experience in the Conservatory area where you can choose from a wide range of wines to compliment your meal. Your every need will be catered for by the helpful, friendly and courteous staff.

Evening dinner is served from 6.30pm with last orders at 8pm so there is plenty of time for you to prepare for a relaxing evening dining.

For your peace of mind, listening monitors are available on a first come first serve basis. It means you can truly relax and enjoy the night once the young ones have gone to bed.

When you wake, breakfast is served from 8am-9.30am. Don't forget sandwiches and other lot snacks are available right throughout the day.

This stunningly seafront located Grand View Restaurant is open to both hotel residents and non residents.

 

For more information including sample menus please follow the link to Luccombe Hall's Grand View Restaurant

 

 

 

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Garden Isle Hotels, Isle of Wight